Customer Service

(Malaysia) + 603 7494 9600

24/7 Standby

(Malaysia)+ 6016 220 8994

Helpdesk

Our Helpdesk is the first point of contact for the support we provide and serve. This is where your wonderful CUSTOMER EXPERIENCE begins, from the very first day you become our customer. Our Helpdesk is open every workday from Monday to Friday,8:30am to 5:00pm and will answer your call and log in your reports, assist you solve simple user problem before escalating to our engineer to handle more difficult faults. Alternatively you can also contact our Helpdesk via email.

Contact Us Now

Customer Service

(Malaysia) + 603 7494 9600

24/7 Standby

(Malaysia)+ 6016 220 8994

Helpdesk

Our Helpdesk is the first point of contact for the support we provide and serve. This is where your wonderful CUSTOMER EXPERIENCE begins, from the very first day you become our customer. Our Helpdesk is open every workday from Monday to Friday,8:30am to 5:00pm and will answer your call and log in your reports, assist you solve simple user problem before escalating to our engineer to handle more difficult faults. Alternatively you can also contact our Helpdesk via email.

Contact Us Now

24/7 Maintenance & Support

Suria technical support is available 24/7 because we know how important it is for your system to be running smoothly. You can contact us any day of the week outside of our business hours via our Standby mobile number. After office hours charges are applicable for customers without a service contract and also not having the 24/7 service coverage. Please refer to your contract agreement or SLA or contact us for more info.


24/7 Maintenance & Support

Suria technical support is available 24/7 because we know how important it is for your system to be running smoothly. You can contact us any day of the week outside of our business hours via our Standby mobile number. After office hours charges are applicable for customers without a service contract and also not having the 24/7 service coverage. Please refer to your contract agreement or SLA or contact us for more info.


Move, Add and Change

Proactive planning for a smooth and hassle free process requires Move Add and Change services . Our project team is always ready to assist you with the planning, design and manpower so that you can maximize operational efficiencies

Please contact our project team now for assistance:

Change the color to match your brand or vision, add your logo, choose the perfect layout, modify menu settings and more.

  • Detailed planning by our experienced certified Project Manager
  • Best quality of work by our team of certified installers
  • Minimum downtime so that your business is guaranteed back operational according to your timeline
  • Best advice on return on investment as we know best about the product’s remaining productive years and roadmap.

Move, Add and Change

Proactive planning for a smooth and hassle free process requires Move Add and Change services . Our project team is always ready to assist you with the planning, design and manpower so that you can maximize operational efficiencies

Please contact our project team now for assistance:

Change the color to match your brand or vision, add your logo, choose the perfect layout, modify menu settings and more.

  • Detailed planning by our experienced certified Project Manager
  • Best quality of work by our team of certified installers
  • Minimum downtime so that your business is guaranteed back operational according to your timeline
  • Best advice on return on investment as we know best about the product’s remaining productive years and roadmap.

Training

A well trained and informed user and administrator is key to maintain and getting the most out of the technology you invested. We provide basics and advanced operations and maintenance trainings for your administration, helpdesk and technical workforce.

1. System Operations & Maintenance Training

Training courses specially designed for system administrators and engineers. Join successful participants from many local and foreign companies that have already benefited from our training programs. Obtain the fundamental skills of basic and advance programming and maintenance from our experienced certified trainers. Certificate will be given upon completion.

2. End-user Training

Master the full features and functionality of your telephone. Optimize the technology you invested. Introduction and refresher courses are conducted to individual or in group session at your premise.


Training

A well trained and informed user and administrator is key to maintain and getting the most out of the technology you invested. We provide basics and advanced operations and maintenance trainings for your administration, helpdesk and technical workforce.

1. System Operations & Maintenance Training

Training courses specially designed for system administrators and engineers. Join successful participants from many local and foreign companies that have already benefited from our training programs. Obtain the fundamental skills of basic and advance programming and maintenance from our experienced certified trainers. Certificate will be given upon completion.

2. End-user Training

Master the full features and functionality of your telephone. Optimize the technology you invested. Introduction and refresher courses are conducted to individual or in group session at your premise.

Specializing In Business Communications & Collaboration

Our MITEL business communication solutions fits all businesses sizes from Small, Medium to Large enterprises, for all types of industries and organizations

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Specializing In Business Communications & Collaboration

Our MITEL business communication solutions fits all businesses sizes from Small, Medium to Large enterprises, for all types of industries and organizations

1 Step 1
keyboard_arrow_leftPrevious
Nextkeyboard_arrow_right